2 lilac plants and a Japanese Maple. Items ordered were Korean Spice Viburnum and Jane Magnolia. I planted them in large pots according to the directions to the tee. You can quickly filter today's Nature Hills promo codes in order to find exclusive or verified offers. They have replied that there will be a 10% fee for cancelling and it could take 10-12 days for my credit card to reflect. Blue Chinese Wisteria Tree First of all after having bought this tree from Nature Hills Nursery on 2/5/17 for $69.95 including shipping. they make you spend more money, at least equal the amount of the credit at minimum. 181 reviews for Nature Hills Nursery, 3.6 stars: 'I finally located the rose variety I had been looking for at Nature Hills. We require our customers to call and speak to a customer service representative when placing a replacement order. They never did, so I disputed charge with credit card company. I am Final with them as well We ran tests again on 2 separate days at the end of spring with similar results as before. Wish Sooner Plant Farm carried them. For the best experience on our site, be sure to turn on Javascript in your browser. When the hydrangeas arrived, I couldn't believe they'd charged me over $140. in Nature Hills Nursery coupons 12% OFF PROMO Save an Extra 12% off on Your Plant Items + Extra 75% off on Select Plants and Flat Rate Shipping for $14.99 Naturehills Currently Offers an Extra 12% off on Your Plant Items and They Also Offers an Extra 75% off on Select Plants and They Also Offers Flat Rate Shipping for $14.99. I can't file another incident. Plants in May (prime planting time for Puget Sound, zone 8, area). Sham company, eventually someone will launch a class action lawsuit to sue them. Any action you take upon the information you find on this website (Buy Evergreen Shrubs), is strictly at your own risk. I will dispute the charge with my credit card company and we won't be ordering from them again EVER. The did absolutely nothing and stole ten dollars! I had a great experience and my trees are still doing well. I guess I'm just impatient. I took a chance on this company despite the many negative reviews. You simple must water even more." Called them on Monday and was advised the only way to cancel was to talk to them in person. Ordered two bare root trees, one of their Wisteria trees, a forsythia, raspberry, and rhododendron for over $300. The only reason I went this route in the first place is that none of our local nurseries had Scarlet Fire dogwood available yet. Consumers claim product was not received in a timely manner and requested a refund. $59.99. They had, indeed, mailed us a dead stick. You can read BBB complaints for Nature Hills here. In fact, there's a competing online nursery now offering a low price guaranty compared to Nature Hills prices. Dwarf Korean Lilac Tree - 3 Container 3-4 Feet. They were dead!! No signs of life at all. You just may not be able to easily find everything they have in stock. All plants died to the ground immediately. I had to keep it protected for weeks. Among those reasons listed was that customers claimed they hadn't received their products in a timely manner and requested a refund. There is no way to know how healthy a plant is until you transplant it. With Smart Plant & Tree Care, load your own plants into a digital garden & receive weekly custom care instructions on your phone! A few neighbors stopped by and shared chuckles with us at the care I was giving this pitiful thing. Charlotte emailed me that horticultural team to have a look and would be back in touch here very soon. When the trees came, they all had something wrong with them. I purchased 2 sets of plants from this company in April and May. We saw a 1-gallon boxwood shrub on sale at $51.95. 3- they were going to give me the credit, 50% of the original cost, in the form of their store credit , BUT THE CREDIT CAN ONLY be USE while purchasing the item which is TWICE the price of the original item. When I hadn't heard anything by March 22, I sent two messages via their chat platform and received no response. I also ordered a Scarlet Fire dogwood, and mine was dead on arrival. Well my 18 year old son accidentally ran over my Korean Spice Viburnum. This is the most Pathetic Online Overpriced Nursery out there. I ordered for the first time on April 28, 2021. After all the cost and effort, you want them to survive and grow for many years to come. The North Wind was also slightly taller than expected, though it had not filled out the gallon container it was. 51% off. From here on out the plants life is up to MEquit complaining if it dies AFTER YOU PLANT ITthat's your faultnot the nursery's. Find out what works well at Nature Hills Nursery, Inc from the people who know best. 35% off. The ordering was simple and the service was quick. It has been almost a month since the first dead tree arrived. SAVE YOURSELF THE TROUBLEDO BUSINESS WITH OTHER NURSERY'S. Boy do I feel taken advantage of. #1, #3, etc. We have received orders placed on Nature Hills from. These plants are perennial. They said, "Lets just talk about the tree you got from us. I have since learned they are not a real nursery at all but a processing house for nursery stock. Violet Pinwheels Groundcover Phlox Zones: 4-8. You have to call in. Vince's Favorite - Chief Technical Officer, Coli's Favorite - Customer Service Manager, Whit's Favorite - Merchandising & Content Manager, Address2336 S 156TH CIRCLEOMAHA, NEBRASKA68130, Support Linkcustomer-support.naturehills.com. The down-side to being a drop-shipper is higher prices, and the plants you order potentially coming at different times from different places around the country. I should have read reviews here, first. They did issue the refunds within the 10-12 days promised, but only sent me notice of one of them. I will never use this company again, and will by local from here on out! The tree is under 6 feet tall, but the leaves are large and the tree is flourishing. They could NEVER be the #1 on line nursery. Gardening tips, planting guides, videos and more from the Spring Hill experts! Perfectly positioned 4 bedroom, 2 bath 1,782 sq. I ordered a sourwood back in May , dern thing came dry root , wrapped in pine needles !! The company says as a courtesy they will replace it with their 1-year warranty which requires me to pay pay HALF of the current price for the tree PLUS shipping which was over $20! When he told me I begged him to cancel the order as that was an insane amount of money to pay for a viburnum. 46% off. they are unethical. If you have money to throw away this is the place to shop. Business ProfileNature Hills Nursery, Inc. Plant Nursery Contact Information 2336 S 156th Cir Omaha, NE 68130-2511 Get Directions Visit Website (402) 934-8116 Average of 189 Customer Reviews. It was equally frustrating for me, when I served as Nature Hills Marketing Director, to know what specifically the slow site issues were and never get them fully fixed. 2022 Copyright Target Marketing Solutions, Inc. All rights reserved. This was the second order I had with Nature Hills Nursery in the last 2 months. In our opinion, that is what Nature Hills is good for; Buying plants you cant find anywhere else. They are doing well so far and starting to break bud. Nature Hills told me twice in that email to cancel the dispute and then they'd refund me. All the products prices, however, were raised. IF IT WASI DID NOT SEE IT! Would NEVER use this company again. I don't have my $75 tree. Healthy plants arrived in fair condition (you can't expect a POTTED plant to arrive without SOME soil disturbancebe realistic folks!) Nature Hills frequently runs a free shipping promotion but it can change from week to week. When I attempt to check the status of the ticket that I opened last night, my e-mail and password are returned as "incorrect". I am out $135 from my original order, and just put an order in with another company. They added some information to help you understand the sizes they list. Bird Eye lists no 1 or 2 star reviews. Once the weather warmed up in March, I began watching new leaves appear on my River Birch Trees and then the Sugar Maple. After multiple back and forth emails I was informed I had no options for return, refund, partial credit, nothing. Order Online. I emailed again & was told again that it was on hold because of weather. Be aware that this company will take your money and ship you dead plants. There were two other items they sent me recently that were much less expensive, and those failed also, but they were so cheap, I decided to let them go. They are a go-to site for me if they have the species I'm looking for. Never again! They do not sell quality products, nor do they stand behind their product. What arrived was such a sad specimen that we laughed and affectionately called it our "dead stick." Would you like to plant some new trees, bushes, or flowers to spruce up your landscape? Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Like many of the other reviewers my experience with Natures Hill has not be good. I can see that they are constantly tweaking things but it isnt fixed. $29.40. Location: OMAHA, NE 68130: NAICS Code [Industry] 444220 [Nursery, Garden Center, and Farm Supply Stores] Business Type . Golden Variegated Hakone Grass - 1 Container. First the company's story was that they don't cover "replacement plants," but then they said they wouldn't refund me or replace the plants because I didn't send a picture where I "scratched" the (second set) of dead plants?! I do not feel it is my responsibility to pay for a dead plant. It looks like they put a twig in a rooting medium, and as soon as a few hairs develop, they send them to customers. They do not stand behind their product!!! Especially when you consider you can but a 5-gallon Autumn Blaze from Perfect Plants Nursery for just $69.95. Nature Hills can offer a lot of products since they send orders to nurseries around the country. My son didn't understand the mine field that online gardening is and for the life of me I don't know why he spent a hundred dollars to replace a plant. The only problem is that there was no header above with any type of zones. I'm still waiting on the real reason I ordered. While the whips were about 3 ft long and had some bare root to them, many of the canes were broken and damaged in transit. One guess on whether they published my review on their site, so they also only post the reviews that make them look good. The top nurseries tend to have seasonal sales throughout the year, so if youre looking for the best price then pop in periodically to see if the item your looking for is on sale! I have purchased from Nature's Hill in the distant past and recently moved. DURR, that is why fruit trees have to be grafted to guarantee that the fruit is the way you want it. That apple tree is now over twice as large as the one I received from Nature Hills. I realize I will not get my money back on this, and I really don't want "replacement" bushes. They all showed signs that they were growing healthy and strong after planting. Over 10 different options on one evergreen plant with some listed twice at different prices. It's not worth it. such a nasty rulethis is not a credit that you can use at all! They're not a quality business. When I send over pictures to prove the second item was dead as well as the first, I am now told that I would be charged half the price of items plus the fedex charge. I visited a few nurseries around the area I live, trying to find River Birch Trees. Nature Hills slogan is Americas Largest Online Plant Nursery. They shipped me one flowering cherry fully leafed out way too early. Please see our full Disclosure Policy for more details.**. (402) 934-8116. Nature Hills Nursery's CEO. All three trees are prospering. That night they responded to my ticket, did not address my request to cancel and did not provide a shipment date. So, I could have gone to a local nursery back in September of 2018, planted the trees then and had 7+ months of root establishment by this time (late March 2019). Nuture Hills Formulation We are leading company in India for manufacturing, exporting, supplying and trading of Quality Oriented Indian Veterinary Products for better health, growth, reproduction & production of livestock. That is a bit high. Order with complete confidence. Separated . At this point leaves are dropping and every leaf is very damaged from bugs. Enter your search term here. They dont seem to let anyone know where your plant(s) are coming from or when. It is our opinion that you can get the same plants at better prices elsewhere. You can read details on what each category means and how we score it here. You can get a 2-gallon boxwood delivered from Home Depot for just $32.98. So, I jumped through their hoop and filed an incident. When will my order ship? Over the years, weve expanded to offer anything and everything you could want for your landscape. Having preordered a "Professor Kippenburg Aster" in January of this year, I wrongly assumed it would be sent at a suitable time for planting in the spring. I am not surprised the company has given me no satisfaction, as an online search reveals that the company operates by scam. So, they've lost my business and all my clients future business. They also said if I hadn't done this, it "MAY have shipped this week." You are probably hoping to read some Nature Hills reviews in order to help you make your decision. I ordered a redbud tree. Now it is 15% off for a sales price of $76.95. To make matters worse, the coupon code to get free shipping wasnt working. If Nature Hills Nursery tries to charge my card again for this previously canceled tree that is apparently about to ship, they will discover the charge won't go through. I would give Nature Hills 120% for total aggravation. Only a fool would voluntarily buy such a defective plant. The Better Business Bureau has the following alert posted - Pattern of Complaints: BBB files indicate that this business has a pattern of complaints. We saw a free shipping promotion a while ago for orders above $49. Called them this morning to discover 1) no phone calls are accepted; 2) Fill out a ticket; 3) I have been locked out of my account. Yes. I wish I'd looked up reviews for this company or read their guarantee policy before I ordered trees. The replacement policy is: I have to pay 50%of the replacement cost plus shipping to have the dead stock they sent replaced with non warranted new, probably dead stock. Do you contact me when my order ships? This morning, I get a reply from Nature Hills that begins with, "It appears you've opened a dispute now" Wellyes. Where are Nature Hills Nursery'sheadquarters? Theyre also pretty as they grow! Id let the hose run on each tree for ten minutes or so when the ground seemed dried out. Nature Hills Formulation. I contacted their customer service department via telephone and emailed them pictures of the damaged tree. I contacted Nature Hills Nursery and paid again for them to ship me a replacement. They sell Privacy Trees, Fruit Trees, Flowering Trees, Roses, Flowering Shrubs, and Patio Trees. I initially ordered a Pink Beauty Potentila and when I received it the plant was dead. This should have been noted in the instructions. We have not seen it on any other products. I sent them pics of the apple tree alongside this apple tree, same sun, same soil, same care..and growing beyond expectation. Heed the negative reviews and stay away. I have purchased three potted winterberry shrubs, 2 female and a male for pollination. But here's the thing, in December the "regular price" was $89.69. It was all but a 3+ minute long video orders out recently website Products since they send orders to 12+ nurseries around the country and dead, and the two arrived! 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