Summary : 23+ years of vast experience as a Shift Manager adept at problem-solving, customer service and hiring and training hardworking, quality staff. Shift Manager. The best Shift Managers are those who can communicate with customers and other employees to find a compromise, keeping both parties happy. Responsible for developing, training plan, and training team leads and members utilizing flex chart tracking. Responsible for time keeping, and accurate reporting of such, of the employee's working hours in this facility. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary. Make sure that you do not have any typos on your resume, as this implies to potential employers that you did not care enough to check for them. Prepare ingredients before lunch and dinner services. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations. This post provides complete information on the Pizza Hut shift manager job description to help you understand the tasks, duties, and responsibilities they carry out. A Shift Manager is well educated in the . Search online for sample resumes in your industry so you can model your own resume after them. 4.5. How to Rock Restaurant Management: 5 Ingredients to Leading a Successful Team - Become the type of awesome leader employers want to head their teams with tips from this book by Katelyn Silva. Ensure industry rules and regulations are followed. Took initiative to find extra tasks when scheduled duties were completed. Assist in driving sales throughout the facility as well as providing supervision, training and development opportunities to our management staff and hourly associates. Train and coach production line employees as well as conduct employee performance reviews. Investigate and resolve complaints akin to food service and quality. Responsible for delivering outstanding customer service, assigning duties, development of team members, inventory management, labor and cash handling. Improving the site's operability determination process to better align with industry best-practices, resulting in a direct reduction in regulatory scrutiny at the station. Directly supervise up to 30+ employees, motivate, train and lead through servant leadership, Coordinate with Maintenance and Process Engineering on production needs, Drive the importance of product flow, 5s standards, lean manufacturing, kaizen and kanban methodology, Interviewing and hiring of potential new candidates and leadership position(s), Manage PTO request, Netchex (Time card tracking), overtime and scheduling of shift needs, Review and coach employees bi-annual with the emphasis on productivity and needs for improvements, Write and distribute employee evaluations on an annual basis. Responsible for early 1st shift management of a $40,000 a week store. They will partner with the General Manager to meet the business and strategic objectives of the . Train, Supervise, and Motivate all employees reach 100% Guest Satisfaction. The Shift Manager reports directly to the General Manager. Shift Manager Resume Examples. Preparing reports at the end of each shift/week. Train and integrate new workers. 3. Trains and coaches employees during each shift to ensure company and brand guidelines are being met. Developing and enhancing my leadership abilities as an indispensable asset to our store staff. Overviewing all bank deposits, voids, returns, exchanges, and monetary transactions of the restaurant for a particular time frame. Provide excellent customer service at global corporation. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly. Skills : 60 Wpm Typing, 10 Key By Touch, Customer Relationship Management, Logistics Management, Operations Management, Microsoft Office, and HR Software. Maintain superior store cleanliness and organization each shift. DENSO is currently looking for Team Leaders.The successful individual will provide leadership and . Providing great customer service by assisting customers with their shopping needs, handling customer transactions in a timely manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution. Place product orders and maintain an accurate record of inventory. Creative thinking, problem-solving and decision-making skills. Assist in Inventory Management and Food Safety duties. Conducted a weekly manager report that was sent to the shift manager and the director during their absence. Training others to work efficiently and effectively while also making sure to enhance their career development. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Answered product questions with up-to-date knowledge of sales and store promotions. Moreover, they work 2-3 hours of overtime each week on average. Continuously look for waste and eliminate it by using the 5 why process. Supervise production line operation in accordance with plant policies and procedures. Talent for proactively solving problems and keeping t Industrious administrative team member with proven organizational, time management and multitasking abilities in fast or slow pace settings. Directing and supervising employees engaged in sales, inventory-taking and reconciling cash receipts. Areas of expertise include responsible, goal driven and excellent communication. Responding to the work environment to meet the production schedule, ensure smooth production through early prevention. Cook food for guests while providing the highest quality customer service. Developed strategies to reduce expense and communicated results to Senior Management. Remember to include your management talents as well. Evaluate staffing levels to ensure proper accountability during each shift. Ensuring that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process. Doing so immediately tells hiring managers that you can lead their teams to success. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Work control center administrator- performed duties for work week preparation, clearance order process administration, work order review and risk evaluation for planned and emergent maintenance activities. Day shift . Monitored random calls to improve quality and minimize errors. All rights reserved. Checking products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. $15.05 - $22.49; Full-time; Whittier, CA 90603; Urgently Hiring; . Responsible for overseeing mid shift and closing shift of 6 or more employees. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. We are looking for a shift manager with natural leadership abilities to stand in for the manager during shifts. Maintain clean and organized workstation. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Focus on hitting sales goals, manages labor, and controls inventory using the tools provided. Floor/Kitchen Manager, made sure all food was thrown away once it reached the holding time limit. Handle and resolve complex customer problems, complaints and inquiries. Was responsible for night/morning close out and daily deposit. A degree in business management, restaurant management or a related field. Areas of expertise in listening to orders and getting them done in a timely manner. Motivated leader with strong organizational and prioritization abilities. 2 years of recent experience . Working closely with pharmacists and used medication input software to safely and accurately dispense medication. Some locations may charge a slightly higher amount at busier times. Salary . Americas: +1 857 990 9675 Perform nightly inventory for daily paperwork. A Shift Supervisor duties include: Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks. Politely assisted customers in person and via telephone. Supervise team members in order to ensure quality of service. Start your resume by asserting your superb time management skills and goal-oriented disposition in your summary statement. Summary : Results focused, entrepreneurial and practical. Trained, coached and mentored staff to ensure smooth adoption of new program. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. 15 Essential Shift Manager Skills For Your Resume And Career. Manage dining reservations. Cash Handling: Take cash responsibly and match daily cash in drawers with sales at day end and closing. As part of the shift manager description, you might find that one of the skills that might be helpful to the job is "communication skills." A shift manager resume included this snippet: "food service managers must give clear orders to staff and be able to communicate effectively with employees and customers." This skill could be useful in this . Ask a Recruiter: How do you improve employee retention in an industry with high turnoverrates? Europe & Rest of World: +44 203 826 8149 Industry . The shift manager supervises staff and monitors inventory levels to ensure that restaurant operations run smoothly. Answering and screened phone calls for the staff pharmacist in a friendly, efficient manner. Managing one of the largest revenue producing store in our market at 86 million in annual revenue. Communication Skills. Refresh yourself on interview etiquette. The most successful resume samples for Shift Managers highlight customer focus, teamwork, integrity, a positive attitude, organization and decision-making abilities. I've also completing local marketing plans that were successful in bringing business to the store. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs. Ensured proper cleanliness was maintained in all areas of the bar and front of house. Responsible for the overall shift operations, sales performance and execution. Ensure everyone follows the company's guidelines, policies and procedures. Skills : Cash Handling, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Data Entry, 10-Key, Scheduling, Filing, Organizational, Windows, Mac OS X, Human Resources, Hiring, Inventory Management, Medical Terminology, Office Management, Sales, Typing, and Windows. Coordinated daily production for up to 8 employees. All rights reserved. Use these resumes as templates to get help creating the best . Received multiple awards for recognition for safety, problem-solving, and quality. Lead and manage shifts while acting as manager-in-charge of store. Duties and responsibilities commonly seen in most of the Shift Manager Resume are supervising operation facilities, managing staff members, motivating staff, leading new hire orientation, providing ongoing coaching and training to employees, greeting and assisting customers, delegating work tasks, tracking daily cost and revenue, ensuring client satisfaction, opening and closing procedures, informing next shift manager about pending tasks, reporting on employee attendance and performing all other managerial duties. Create weekly outdated product log and returns. Shift managers stay aware of their surroundings and take action as needed, such as refilling napkin holders, assigning someone to clean up a spill, or hiring pest control. Working through problems in the store with equipment, staff, and upset. 100% REMOTE/ hypergrowth real estate tech firm/ Very competitive pay . 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